Skip to main content
GIANT Protocol Help Center home page GIANT Protocol
Submit a request
Sign in
  1. GIANT Protocol
  2. General
  3. FAQs

FAQs

Check here for answers to frequently asked questions

  • Why is my eSIM showing "Activating"?
  • What does "No usable data found" mean after scanning the eSIM QR code?
  • If your iPhone is carried locked?
  • Become a reseller
  • How to enable tethering (Personal Hotspot)?
  • List of eSIM compatible devices
  • Resell
  • eSIM installation guide for Android devices
  • eSIM installation guide for iOS devices
  • How do I install and activate my eSIM?
  • How do I know if my device supports eSIM?
  • What is APN? And when do I need to update it for eSIM to work?
GIANT Protocol
Powered by Zendesk